RESOLVED - Engage eReader Outage - 12/05/2024
Posted: 2024-12-05 14:00:00 Expiration: 2024-12-06 14:00:00
Disclaimer: This news item was originally posted on 2024-12-05 14:00:00. Its content may no longer be timely or accurate.
RedShelf, the vendor of the Engage eReader, is experiencing an outage.
Update 2:
RedShelf has reported the issue resolved as of 2:21 CT.
Update 1:
RedShelf implemented a fix at 2:05 CT. They are monitoring the situation to see if access issues remain.
Impact:
RedShelf reported an interruption with their eReader at 1:39 CT. Users attempting to access their eTexts may experience issues. They are aware of the problem and investigating it.
Updates:
Please check https://status.redshelf.com/ for real-time updates on progress.
If you have any questions or concerns, please get in touch with RedShelf's support team at help@redshelf.com.
-- Learn@UW-Madison: Rhianna Campbell