Impact to Canvas and Other Learn@UW Services Due to AWS Incident [RESOLVED]
Posted: 2025-10-20 08:50:14 Expiration: 2025-10-21 18:50:14
AWS is experiencing a service impacting incident, which has affected multiple Learn@UW tools.
Update as of 6:17pm CDT:
Canvas is up and available and Instructure (Canvas vendor) has reported the issue resolved. There are no known issues with any other Learn@UW services at this time.
Original Outage Description:
Canvas is currently unavailable. TopHat reports inconsistent access to various features. Other Learn@UW services were impacted between 11:00pm and 5:30am this morning but have reported recovery. It is possible to see continued impact as AWS has not reported the incident resolved.
Impact to Users:
Learn@UW services may be unavailable or slow to respond
Workarounds:
There are no known workarounds at this time
Estimated time to resolution:
Resolved. You can see the history of the of the issue at https://health.aws.amazon.com/health/status and https://status.instructure.com/
-- Learn@UW: Andrew Reinke