Qualtrics: XM Directory API Endpoint Deprecations by June 30th, 2026

Posted: 2026-05-27 15:48:53   Expiration: 2026-08-31 15:48:53

Several XM Directory Public API endpoints will be fully deprecated by June 30, 2026. Here's what you need to know to avoid disruptions to your workflows before that date.

What's being removed?

All legacy Research Core Contacts API endpoints will be removed. A full list of replacements for those endpoints is available here.

In addition, the following XM Directory endpoints are being deprecated:

Contact Frequency Rules:

• Get Contact Frequency Rule
• Create Contact Frequency Rule
• Update Contact Frequency Rule
• Delete Contact Frequency Rule

Samples:

• Get Sample Definition
• Create Sample Definition
• Update Sample Definition
• Delete Sample Definition
• Update Sample

Segment Memberships:

• Create Export Contact Segment Memberships
• Get Contact Segment Memberships Export Progress
• Get Contact Segment Memberships Export File

Transactions

• Get Transaction Contacts Import Summary

What action do I need to take?

After June 30, 2026, any calls to deprecated endpoints will return a 404 status code.

Research Core Contacts endpoints — Action required

You'll need to migrate to the equivalent XM Directory endpoints before June 30, 2026. The migration guide in the Public API documentation walks through each replacement endpoint.

Get Transaction Contacts Import Summary — Action required

Use the Get Transaction Contacts Import Status endpoint in its place.

All other deprecated endpoints — No action required

The Contact Frequency Rules, Sample Definitions, Segment Memberships, and Update Sample endpoints are being removed entirely with no replacement. If your workflows use these, simply remove those calls.

Have questions?

• Check the Experience Community to see how others are handling the transition
• Contact the Qualtrics Customer Support team directly by following the directions in our Knowledgebase article: Log-in to Qualtrics Support.

-- Qualtrics: Jeannine Bos