Disclaimer: This news item was originally posted on Thursday, Apr 3, 2008. Its content may no longer be timely or accurate.

Help Desk LiveChat Service will be available 7 days a week!

Posted: 05:00:00, Thursday, Apr 3, 2008   Expiration: 15:00:00, Monday, Apr 14, 2008  

The DoIT Help Desk's LiveChat service is moving from a pilot program to an official service and is expanding its hours to include 10am-10pm on the weekends.

Starting April 6th, the Help Desk's LiveChat service will be available 10am-10pm, 7 days a week.

We hope you'll try this exciting new way of contacting us for all the same helpful service you've previously received over the phone, via email and at our WalkIn Service Desk. Chat has proven to be a popular method of seeking help as March has been our 2nd highest volume month so far!

See what all the buzz is about - give it a try today! (Just look for the "Click to Chat" link on the bottom left-hand side of any Help Desk page!)

-- Jeff Wiltzius

Created: 05:47:35, Thursday, Apr 3, 2008 (by Jeff W.)
Updated: 09:28:43, Wednesday, Apr 9, 2008 (by Jeff W.)