Learn@UW - Service Issues for Summer, 2008
Posted: 2008-07-07 11:15:29 Expiration: 2008-08-29 11:15:29
We have been experiencing occasional errors on the app servers. These errors can affect all campuses using Learn@UW/D2L. During these events, customers can potentially have the following problems: timeout (500) errors; server outofmemory errors when logging in; invalid connection errors; slow performance.
Since the recovery time is normally less than 15 minutes, if you experience any of the afore mentioned problems, try accessing Learn@UW again after waiting several minutes. (Note that this type of error normally affects one server at a time. However, I also included some outages that were longer and were attributed to other causes).
The dates and times of the outages are:
| Date | Time |
| July 21 | 11:04-11:44am for one UWS server |
| July 7 | 3:12-3:29pm for one UWS server |
| July 7 | 1:48-3:00pm for one UWS server |
| July 2 | 6:45-7:36am for UWS servers |
| July 1 | 3:27-5:10pm for one UWS server |
| July 1 | 11:02am for one UWS server |
| July 1 | 5:18-7:37am for UWS servers |
| June 10 | 3:15-3:55pm for UWS and UWM servers |
-- Hildy Feen