Learn@UW - Service Issues for Summer, 2008
Posted: 11:15:29, Monday, Jul 7, 2008 Expiration: 11:15:29, Friday, Aug 29, 2008
We have been experiencing occasional errors on the app servers. These errors can affect all campuses using Learn@UW/D2L. During these events, customers can potentially have the following problems: timeout (500) errors; server outofmemory errors when logging in; invalid connection errors; slow performance.
Since the recovery time is normally less than 15 minutes, if you experience any of the afore mentioned problems, try accessing Learn@UW again after waiting several minutes. (Note that this type of error normally affects one server at a time. However, I also included some outages that were longer and were attributed to other causes).
The dates and times of the outages are:
|July 21||11:04-11:44am for one UWS server|
|July 7||3:12-3:29pm for one UWS server|
|July 7||1:48-3:00pm for one UWS server|
|July 2||6:45-7:36am for UWS servers|
|July 1||3:27-5:10pm for one UWS server|
|July 1||11:02am for one UWS server|
|July 1||5:18-7:37am for UWS servers|
|June 10||3:15-3:55pm for UWS and UWM servers|
-- Hildy Feen
Created: 11:22:38, Monday, Jul 7, 2008 (by Peter M.)
Updated: 06:28:27, Tuesday, Jul 29, 2008 (by Peter M.)