Support News

OUTAGE: PRISM users not able to log in

Posted: 2008-09-02 03:51:16   Expiration: 2008-09-02 05:20:16

Disclaimer: This news item was originally posted on 2008-09-02 03:51:16. Its content may no longer be timely or accurate.

When logging into PRISM, users receive the following error: BEA JOLT, service is not available

Technologists are working to resolve this issue

Update: Gina called back at 0934 to report that the issue had been resolved. The problem was a caching issue on the application server. (DWagner)

-- Brian Harris