Support News

Learn@UW Service Issue - Tuesday, 10/21/08 - RESOLVED

Posted: 2008-10-21 10:38:14   Expiration: 2008-10-23 11:00:29

Disclaimer: This news item was originally posted on 2008-10-21 10:38:14. Its content may no longer be timely or accurate.

Starting at about 3:10pm today, we noticed problems with logging into Learn@UW - after a wait, you get a 500 error. In addition, our monitoring is displaying alerts for several of the app servers for both UWS and UWM.

The problem was resolved around 4:13pm. The issue was due to a campus problematic LDAP server. The unsuccessful logins were flooding the authhub. We dis-connected the LDAP server from the authhub, and re-started IIS on all of the app servers to clear the asp queues.

-- Learn@UW Utility