Support News

Symantec Endpoint Virus Definitions Date Problem

Posted: 2010-01-05 02:18:09   Expiration: 2010-01-19 02:10:22

Disclaimer: This news item was originally posted on 2010-01-05 02:18:09. Its content may no longer be timely or accurate.

Symantec Endpoint Protection (SEP) is showing a date of Dec 31, 2009 for the latest virus definitions. This is due to a bug in SEP that shows virus definitions dated after Dec 31, 2009 to be out of date. Machines are still protected if virus definitions are updated.

From Symantec:

An issue has been identified in the Symantec Endpoint Protection Manager (SEPM) server whereby all types of SEP definition content [AV/AS, IPS] with a date later than December 31, 2009 11:59pm are considered to be “out of date.”

Customers running SEP are still protected, and Symantec is continuing to release updated definitions as normal. However, for the time being, SEP definitions will display a date of December 31, 2009, with increasing revision numbers. Current certified definitions are December 31, 2009 rev 114 and contain updates through January 2, 2010.

Symantec is working on a solution and will update customers when a solution becomes available.

IMPORTANT: This issue does not impact any other enterprise products (e.g. SAV or SCS) or consumer products.

For further information please see the following Symantec KB article:

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid_p/2010010308571348

-- Eric Jensema