Support News

Learn@UW/D2L - Service Issue for UW-EauClaire(01/11/11) - RESOLVED

Posted: 2010-04-19 11:01:40   Expiration: 2010-04-19 11:01:40

Disclaimer: This news item was originally posted on 2010-04-19 11:01:40. Its content may no longer be timely or accurate.

RESOLVED: Learn@UW/D2L experienced an issue that may have affected users at UW-EauClaire from about noon to about 3:00pm on Tuesday, Jan. 11. Users may have experienced login issues during this time frame.

The error message they could have received was:

The page cannot be displayed

You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.

Please try the following:

    * Contact the Web site administrator if you believe this directory should allow execute access.

HTTP Error 403.1 - Forbidden: Execute access is denied.
Internet Information Services (IIS)


We pulled the offending server from the load balancer, and are working with the vendor to resolve the root of the issue.

We apologize for the inconvenience.

-- Learn@UW Utility