Support News

Adobe Connect Upgrade Scheduled - Friday, May 7, 8:00 pm - Saturday, May 8, 2.00 am

Posted: 2010-04-28 10:14:53   Expiration: 2010-05-11 03:00:00

Disclaimer: This news item was originally posted on 2010-04-28 10:14:53. Its content may no longer be timely or accurate.

The UW Adobe Connect account hosted by Adobe will be upgraded to Service Pack 1 on Friday, May 7 from 8:00pm to Saturday, May 8 2:00am. During the upgrade, the Adobe Connect system may be intermittently unavailable.

If you experience any problems with your Adobe Connect account, after the upgrade, please access the help desk website or contact help via (608) 264-4357 or help@doit.wisc.edu.

To learn more about the new features included in the upgrade, please view the Adobe Connect Service Pack 1 New Features Overview. Link opens a Connect presentation in a new window.

There is an updated version of the Add-in in addition to this upgrade. If you downloaded the Add-in previously, please re-download this latest version. To access the new Add-in, please click here for Windows users and click here for Mac users.

We appreciate your patience as Adobe attends to this important upgrade.

-- Adobe Connect Team