Disclaimer: This news item was originally posted on Monday, Mar 25, 2002. Its content may no longer be timely or accurate.

ACD Upgrade Tuesday Morning

Posted: 10:31:17, Monday, Mar 25, 2002   Expiration: 10:31:17, Monday, Mar 25, 2002  

The ACD upgrade that was scheduled for this past weekend has been rescheduled for tomorrow morning (Tuesday, 02/26, 4:30-6AM).

The ACD upgrade that was scheduled for this past weekend has been rescheduled for tomorrow morning (Tuesday, 02/26, 4:30-6AM).

Terri will contact you before they start and when you can log back on to the phones. While the phones are down, the ACD phones will be forwarded to Message Services. The operators there will tell the callers to call back after 6am. If the caller is calling about an emergency, the operator will call 2-3966 or 2-5518 and provide us with the customer's name and phone number. Then the Help Desk will call the customer back for the details of their problem.

-- Rod Arneson

Created: 10:31:17, Monday, Mar 25, 2002 (by Weizhong W.)
Updated: 10:31:17, Monday, Mar 25, 2002 (by Weizhong W.)