Disclaimer: This news item was originally posted on Tuesday, May 7, 2002. Its content may no longer be timely or accurate.

Emeritus Staff Not Able to Access Portal

Posted: 04:28:54, Tuesday, May 7, 2002   Expiration: 19:00:00, Wednesday, Jul 31, 2002  

Currently emeritus and retirees are having problems accessing the portal. This problem will be corrected in the near future. The best way to see if the person is part of this group is to check the Departmental UDDS field in our NetID utility.

Emeritus Staff Not able to Access Portal: Currently emeritus and retirees are having problems accessing the portal. This problem will be corrected in the near future. The best way to see if the person is part of this group is to check the Departmental UDDS field in our NetID utility.

If the Departmental UDDS field is BLANK and the Portal Activation flag is set to Y- then the customer is part of this group that needs to be corrected in the system. See example below…

For now all you can do is tell the customer this is a side affect of the new LDAP directory based system for Portal and is being worked on. Do not send cases up regarding this issue.

LDAP Results
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Username/NetID: rhsewell
WiscMail address: rhsewell@facstaff.wisc.edu
Departmental UDDS:
Student ID:
Date of Birth: xx-xxx-xx
Alternative Mail Addresses: rhsewell@students.wisc.edu
Alternative Mail Addresses: rhsewell@wiscmail.wisc.edu
Alternative Mail Addresses: rhsewell@wisc.edu
Alternative Mail Addresses: rhsewell@facstaff.wisc.edu
Mail Activated Date: Wed Apr 17 14:38:20 2002
Photo ID: 28824586292
Password: Password is defined. Value suppressed.
WiscMail Status: active
POPI Deletion Date:
Full name: RICHARD H SEWELL
Calendar Activated Date: Thu May 2 13:42:43 2002
Portal Activated Date: Thu May 2 13:42:52 2002
Portal Activated Flag: Y
Netid Activated Date: Thu May 2 13:42:42 2002
Mail forwarded to:

-- Jeff Wiltzius

Created: 04:28:54, Tuesday, May 7, 2002 (by Weizhong W.)
Updated: 04:28:54, Tuesday, May 7, 2002 (by Weizhong W.)