Support News

3/16/11: Thunderbird unable to send mail on default ports

Posted: 2011-03-16 03:30:01   Expiration: 2011-03-17 08:07:27

Disclaimer: This news item was originally posted on 2011-03-16 03:30:01. Its content may no longer be timely or accurate.

This morning, we received reports from our technicians and multiple users that Thunderbird is unable to send out mail using the default port, port 25.

Switching over the port to 465 or 587 will fix this issue. Our technologists are investigating why this is happening, and should have a fix shortly.

For instructions on how to switch your outgoing port, see step #12 on this document: https://helpdesk.wisc.edu/page.php?id=12904

-- UWHelpDesk: Ty Christian