Disclaimer: This news item was originally posted on Monday, May 9, 2011. Its content may no longer be timely or accurate.

Learn@UW/D2L Service Issue Impacting UW -Madison) (05/10/11) - RESOLVED

Posted: 19:00:00, Monday, May 9, 2011   Expiration: 19:00:00, Monday, May 16, 2011  

RESOLVED: Access to Learn@UW was disrupted between 10:41-10:43am. Some customers may have received the following error upon login:

shibsp::ListenerException at (https://uwmad.courses.wisconsin.edu/Shibboleth.sso/SAML2/POST)

Failure sending remoted message (default/SAML2/POST).

An automatic application pool recycle on one of the application servers abnormally impacted UW-Madison's shibboleth-based logins.  We are researching the cause to determine how to prevent the impact in the future.

We apologize for the disruption, especially at such a critical time period.

-- Learn@UW Utility

Created: 06:19:00, Tuesday, May 10, 2011 (by Peter M.)
Updated: 06:24:10, Tuesday, May 10, 2011 (by Peter M.)