Learn@UW/D2L Service Issue Impacting UW -Madison) (05/10/11) - RESOLVED
Posted: 19:00:00, Monday, May 9, 2011 Expiration: 19:00:00, Monday, May 16, 2011
RESOLVED: Access to Learn@UW was disrupted between 10:41-10:43am. Some customers may have received the following error upon login:
shibsp::ListenerException at (https://uwmad.courses.wisconsin.edu/Shibboleth.sso/SAML2/POST)
Failure sending remoted message (default/SAML2/POST).
An automatic application pool recycle on one of the application servers abnormally impacted UW-Madison's shibboleth-based logins. We are researching the cause to determine how to prevent the impact in the future.
We apologize for the disruption, especially at such a critical time period.
-- Learn@UW Utility
Created: 06:19:00, Tuesday, May 10, 2011 (by Peter M.)
Updated: 06:24:10, Tuesday, May 10, 2011 (by Peter M.)