Disclaimer: This news item was originally posted on Thursday, Jun 16, 2011. Its content may no longer be timely or accurate.

WiscIT: Accessing the Help Online System

Posted: 10:55:20, Thursday, Jun 16, 2011   Expiration: 10:55:20, Thursday, Jun 30, 2011  

Users can access the Help Online System by going to the Services tab in MyUW.

Users who try to access the Help Online System directly using the URLs of

https://infra.doit.wisc.edu/infra/infraEnterprise.aspx?HTMLOnly
https://infra.doit.wisc.edu/infra/ServiceManagerLite.aspx

may encounter authentication errors. Users can access Help Online successfully by logging into https://my.wisc.edu/ and going to the Services tab. Detailed instructions can be found at WiscIT - Using HelpOnline.

-- DoIT HD Ops Team: Brian Harris

Created: 11:04:55, Thursday, Jun 16, 2011 (by Leah S.)
Updated: 11:04:55, Thursday, Jun 16, 2011 (by Leah S.)