Blackboard Collaborate- Unable to Launch the application or Unsigned application
Posted: 2012-06-20 13:58:15 Expiration: 2012-07-05 16:07:23
Disclaimer: This news item was originally posted on 2012-06-20 13:58:15. Its content may no longer be timely or accurate.
Announcement: Increased volume of Unable to Launch the application or Unsigned application requesting unrestricted access to system errors in Web Conferencing and Elive! after Java update. These errors are resolved by clearing the java cache.
Screen shots users might see
First:
When clicking the Details button, users will see the following message:
This error can easily resolved by clearing the Java cache. Links take you to the Blackboard Collaborate Support Portal.
Click here to view instructions for clearing your Java cache.
- Instructions on how to clear java cache for Java 7
- Instructions on how to clear java cache for Java 6
- Instructions on how to clear java cache for Java 5
-- Collaborate: Bob Ash