Support News

Blackboard Collaborate: Service Issue (~9::15 - 9:20a 9/12/12) - RESOLVED

Posted: 2012-09-12 12:00:00   Expiration: 2012-09-13 06:00:00

Disclaimer: This news item was originally posted on 2012-09-12 12:00:00. Its content may no longer be timely or accurate.

RESOLVED: Blackboard resolved a problem that may have impacted users between approximately 9:15a - 9:20a on Wednesday, September, 12, 2012. Users may have experienced the following symptoms:

  • Users in session had difficulty connecting to a session or were disconnected from session

Please note that if you are unable to access a session, you should clear your java cache.

Blackboard apologizes for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.


-- Collaborate Service Team