Blackboard Collaborate - Mac OS X 10.8.4 users unable to launch Web Conferencing sessions or recordings
Posted: 17:15:56, Thursday, Jun 6, 2013 Expiration: 16:15:39, Wednesday, Aug 21, 2013
Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions.
Mac OSX 10.8.4
Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files. The following message will appear when trying to launch a session:
Note: Clicking the OK button will NOT launch the session
For additional details and information regarding how to enter sessions or play recordings if you have installed this update please reference knowledge base article 2940.
-- Collaborate: Bob Ash
Created: 21:18:02, Wednesday, Jun 5, 2013 (by Peter M.)
Updated: 16:15:38, Wednesday, Aug 21, 2013 (by Peter M.)