Disclaimer: This news item was originally posted on Friday, Jan 24, 2014. Its content may no longer be timely or accurate.

Learn@UW/D2L - Service unavailable for all campuses (12:11 pm - 1:08 pm, 1/24/14) – RESOLVED

Posted: 13:09:00, Friday, Jan 24, 2014   Expiration: 19:00:00, Monday, Jan 27, 2014

RESOLVED: All Learn@UW users experienced a service outage between 12:11 p.m. - 1:08 p.m. on Friday, January 24, 2014. The service outage was caused by a diagnostic process run by the vendor, Desire2Learn, while investigating a reported application issue. The diagnostic process was not expected to impact service availability. The outage ended when Learn@UW technologists failed over the database and restarted the necessary services.

The Learn@UW Utility will review the incident with the vendor and take steps to prevent a recurrence. We regret the interruption to the service.

-- Learn@UW Utility

Created: 13:24:55, Tuesday, Jan 28, 2014 (by Peter M.)
Updated: 19:26:00, Tuesday, Jan 28, 2014 (by Peter M.)