Learn@UW/D2L - Service unavailable for all campuses (12:11 pm - 1:08 pm, 1/24/14) – RESOLVED
Posted: 2014-01-24 13:09:00 Expiration: 2014-01-27 19:00:00
Disclaimer: This news item was originally posted on 2014-01-24 13:09:00. Its content may no longer be timely or accurate.
RESOLVED: All Learn@UW users experienced a service outage between 12:11 p.m. - 1:08 p.m. on Friday, January 24, 2014. The service outage was caused by a diagnostic process run by the vendor, Desire2Learn, while investigating a reported application issue. The diagnostic process was not expected to impact service availability. The outage ended when Learn@UW technologists failed over the database and restarted the necessary services.
The Learn@UW Utility will review the incident with the vendor and take steps to prevent a recurrence. We regret the interruption to the service.
-- Learn@UW Utility