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Desire2Learn (Learn@UW) - Attempting to send email in D2L produces "Not Authorized" error for Instructors

Posted: 2014-11-11 15:58:29   Expiration: 2014-12-31 15:40:13

Disclaimer: This news item was originally posted on 2014-11-11 15:58:29. Its content may no longer be timely or accurate.

An instructor may encounter a "Not Authorized" error when attempting to send email from within D2L due to having a quiz attempt in progress (quiz not submitted).

In order to prevent the "Not Authorized" error from appearing when attempting to send email:

  • click the little mail icon in your minibar
  • note the message about completing a quiz attempt
  • click into the quiz to finish and submit the attempt

mail_icon-minibar mail_icon-quiz_name

This is a known issue in D2L and has been reported to the vendor for resolution.


-- Learn@UW Mad: Jeff Bohrer