Disclaimer: This news item was originally posted on Tuesday, Nov 11, 2014. Its content may no longer be timely or accurate.

Desire2Learn (Learn@UW) - Attempting to send email in D2L produces "Not Authorized" error for Instructors

Posted: 14:58:29, Tuesday, Nov 11, 2014   Expiration: 14:40:13, Wednesday, Dec 31, 2014  

An instructor may encounter a "Not Authorized" error when attempting to send email from within D2L due to having a quiz attempt in progress (quiz not submitted).

In order to prevent the "Not Authorized" error from appearing when attempting to send email:

  • click the little mail icon in your minibar
  • note the message about completing a quiz attempt
  • click into the quiz to finish and submit the attempt


This is a known issue in D2L and has been reported to the vendor for resolution.


-- Learn@UW Mad: Jeff Bohrer

Created: 01:13:20, Monday, Sep 1, 2014 (by Learn@UW Madison .)
Updated: 14:08:06, Thursday, Nov 20, 2014 (by Kristy B.)