Disclaimer: This news item was originally posted on Tuesday, Jan 20, 2004. Its content may no longer be timely or accurate.

Higher Than Expected Wait Times When Calling The Help Desk

Posted: 10:14:55, Tuesday, Jan 20, 2004   Expiration: 19:00:00, Wednesday, Feb 11, 2004  

Due to the start of the spring semester we are experiencing higher-than-expected call volume. This could lead to high wait times, but a phone agent will answer your call as soon as possible. We apologize for any inconvenience this may cause and look forward to talking to you.

Due to the start of the spring semester we are experiencing higher-than-expected call volume. This could lead to high wait times, but a phone agent will answer your call as soon as possible. We apologize for any inconvenience this may cause and look forward to talking to you.

-- DoIT Help Desk

Created: 10:14:55, Tuesday, Jan 20, 2004 (by Weizhong W.)
Updated: 03:41:31, Tuesday, Jan 27, 2004 (by Weizhong W.)