Support News

Blackboard Collaborate - Recordings not appearing in Web Conferencing session details in My UW Portal - UPDATE

Posted: 2014-10-03 11:00:00   Expiration: 2014-10-24 16:00:23

Disclaimer: This news item was originally posted on 2014-10-03 11:00:00. Its content may no longer be timely or accurate.

UPDATE: The vendor resolved the issue on Monday, October 13. We are working to restore the links to recorded sessions and will update this news item when completed.

Links to recorded sessions that were created on or about Monday, September 22, 2014, are not available via the session details in the Web Conferencing porlet. This issue was reported to the vendor for investigation and resolution. This news item will be updated as developments occur. If you need access to a recording, please send an email containing the date/time of the recording and session name to

We regret the inconvenience and appreciate your patience as the matter is being addressed.

-- Collaborate Support Team