Disclaimer: This news item was originally posted on Tuesday, Mar 17, 2015. Its content may no longer be timely or accurate.

WiscIT (DoIT's Help Online) has Returned to Service

Posted: 11:42:23, Tuesday, Mar 17, 2015   Expiration: 13:00:00, Tuesday, Mar 17, 2015  

At approximately 11:00 a.m., WiscIT went down. Vendor technologists restored the service around 12:40 p.m. CDT.

DoIT’s Change, Incident and Configuration Management service is currently down.  This outage began at approximately 11 am.

This impacts both the Outage Page(s) — http://outages.doit.wisc.edu/ and http://outages.wisconsin.edu/ — as well as DoIT’s ability to take incidents and input them into our system. 

We have contacted our vendor, and they report connectivity problems with the data centers where this cloud service is hosted.  We do not have an update at this point as to when connectivity will be restored.

Please stay tuned for updates to this Incident from this news post.

DoIT regrets this inconvenience to you, our customers.

For additional updates, please visit the following: http://www.doit.wisc.edu/news/wiscit-outage/

-- DoIT Help Desk: Maxwell Eggers

Created: 10:43:52, Monday, Mar 16, 2015 (by Leah S.)
Updated: 12:42:44, Tuesday, Mar 17, 2015 (by Dana G.)