Support News

Blackboard Collaborate: Service Issue (4/17/15)

Posted: 2015-04-17 13:10:30   Expiration: 2015-04-24 13:10:30

Disclaimer: This news item was originally posted on 2015-04-17 13:10:30. Its content may no longer be timely or accurate.

UPDATE:The vendor reports that all services have been restored as of 1:43 p.m.

The vendor, Blackboard, reported an issue with the service as of 12:32 p.m. on Friday, April 17, 2015. Users would have received the error, "unable to contact authentication server," when attempting to launch a session.

We regret the service disruption and will follow-up with the vendor to learn about the steps that will be taken to prevent a recurrence.

-- Blackboard Collaborate Service