Support News

Kaltura Screen Recorder Incompatibility

Posted: 2015-09-15 08:01:35   Expiration: 2015-12-31 17:00:00

Disclaimer: This news item was originally posted on 2015-09-15 08:01:35. Its content may no longer be timely or accurate.

The new version of the Chrome browser and Microsoft’s recent release of the Edge browser do not support Java plugins. Due to this recent change, Kaltura distributed a communication to inform their clients that the Kaltura Screen Recorder (KSR) will not be supported in the following browsers due to the Java dependency:

  • * Google Chrome; Version 45 & up
  • * Microsoft Edge; All Versions

Customers are advised to use one of the following browsers to avoid the loss of KSR functionality:

  • * Firefox
  • * Safari
  • * Internet Explorer

The vendor is actively working on a solution for their customers. We will share more information as it becomes available.

-- Kaltura Service Management