Disclaimer: This news item was originally posted on Thursday, Jan 21, 2016. Its content may no longer be timely or accurate.

Known Issue: Trim and Clip Feature Not Working on Longer Videos

Posted: 16:18:54, Thursday, Jan 21, 2016   Expiration: 16:18:54, Monday, Feb 29, 2016  

The trim and clip features do not work on longer videos (1+ hours). MediaSpace simply gets stuck on the "You Media is Processing Screen" when attempting to trim/clip longer videos. The trim/clip feature does still work with shorter videos (around 5 to 10 minutes).

For more information about this issue, please see the KB document, [Link for document 59973 is unavailable at this time.].

-- UWMadKaltura: Josh Harder

Created: 16:20:51, Thursday, Jan 21, 2016 (by DoIT AT Media Delivery Support .)
Updated: 16:20:51, Thursday, Jan 21, 2016 (by DoIT AT Media Delivery Support .)