Support News

Resource 25 Software Upgrade

Posted: 2004-08-10 18:00:00   Expiration: 2004-08-17 18:00:00

Disclaimer: This news item was originally posted on 2004-08-10 18:00:00. Its content may no longer be timely or accurate.

Resource 25 has been upgraded from version 3.1 to 3.2. Production users should now be able to access the system.

Email Message to Users


The new version of R25 is now in production. You should be able to access R25 using the program shortcut you currently have on your workstation. However, if you encounter an error while trying to open up R25, please follow the instructions below to reinstall your R25 client.

Installing the Resource25 Client:

  1. In Windows, click the Start button, choose Run, and in the field titled Open, type the command below that is appropriate for your workstation:
    • Windows 2000 - type: \\isisnt1\uaiprod\w2k_ora8\r25menu.exe
    • Windows XP - type: \\isisnt1\uaiprod\wxp_ora8\r25menu.exe
    This command will install the Start Menu shortcuts for Resource 25 onto your workstation.
  2. Restart your computer before using the client to ensure that everything has been updated.

If you continue to have problems after following the instructions above, please contact the DoIT Help Desk at 264-HELP.

Thank you for your patience during this upgrade.


-- Linda Palzkill