2factor VPN - Final Migration from Cisco ASA to Palo Alto GlobalProtect

Posted: 17:11:30, Tuesday, Feb 7, 2017   Expiration: 17:11:30, Tuesday, Mar 14, 2017

The old Cisco ASA 2factor VPN will be shut down after 2/13/17. Users have been instructed to begin using the Palo Alto GlobalProtect 2factor VPN. The communication sent to all 2factor VPN users at 4:30pm on 2/7 is provided below.

A fix to the GlobalProtect connectivity issue was implemented mid-January, and testing over the past few weeks has indicated that VPN has been functioning properly. The 2factor VPN outage will be marked as resolved at this time. Many people have been using the GlobalProtect VPN over the past few weeks; for those who are already using it, no action is necessary at this time. For those who have been using the old “ASA” 2factor VPN via Cisco AnyConnect as a workaround, we ask that you no longer connect to it and begin using GlobalProtect instead, effective immediately. The old 2factor VPN service will be shut down after next Monday, 2/13, and we strongly advise switching to GlobalProtect ASAP to verify that it is working properly for you prior to 2/14.

Additionally, I would like to make you all aware of a new KB Document that was activated today: 2factor VPN - Frequently Asked Questions & Troubleshooting

Any questions, concerns, or feedback regarding GlobalProtect VPN would be welcome. Additionally, if you have suggestions for additions to the FAQ/troubleshooting guide, we would love to hear from you. Please feel free to reach out to us at uwdigitalid@doit.wisc.edu.

Ben Rissman
(608) 416-7719
Digital ID Administration team
DoIT – Systems Engineering
University of Wisconsin – Madison

-- UW Digital ID: Ben Rissman

Created: 17:16:47, Tuesday, Feb 7, 2017 (by Ben R.)
Updated: 17:16:47, Tuesday, Feb 7, 2017 (by Ben R.)