Support News

Blackboard Collaborate Ultra: Impact from AWS Service Outage - RESOLVED

Posted: 2017-02-28 15:11:46   Expiration: 2017-03-01 18:00:00

Disclaimer: This news item was originally posted on 2017-02-28 15:11:46. Its content may no longer be timely or accurate.

RESOLVED (5:26 p.m.) Blackboard Collaborate Ultra is functioning as expected.

UPDATE (5:15 p.m.) Blackboard reports that the Collaborate Ultra services are operating as expected. Users may continue to experience problems with uploading files into their session.

Users may experience intermittent issues with accessing recordings and loading content into their Blackboard Collaborate Ultra session from ~12:08 p.m. to 4:47 p.m. on Tuesday, February 28, 2017. This was due to issues impacting Amazon Web Services (AWS), which affected many other services.

Your patience was appreciated during this event.

-- Blackboard Collaborate Service