Support News

Office 365 - Some users may experience issues interacting with certain applications

Posted: 2017-03-30 13:52:29   Expiration: 2017-03-31 13:52:29

Disclaimer: This news item was originally posted on 2017-03-30 13:52:29. Its content may no longer be timely or accurate.

Due to a licensing assignment issue this morning (3/30/17), some users were assigned the incorrect Office 365 licenses.

3/30/17 -Status:

[Resolved] The Office 365 Team deployed a fix that resolved the licensing issue.

If you are still missing applications from the app launcher in Outlook on the web, please contact the DoIT Help Desk.

When logging into Outlook on the web, you may see the following issues:

  • Within the app launcher, you only see Mail, Calendar, People, and Tasks.
  • You receive some type of connection error or the application does not open when using an Office 365 desktop application such as Outlook, OneNote, Teams, etc.

What should I do if I cannot connect via an Office 365 application?

If you are experiencing an issue connecting to an Office 365 application, either via a browser or desktop application, please wait until tomorrow and try again.

-- Office 365: Ara Mesdjian