Support News

Canvas - Notifications Sender Name Changing

Posted: 2017-09-15 07:54:37   Expiration: 2017-10-01 08:54:37

Disclaimer: This news item was originally posted on 2017-09-15 07:54:37. Its content may no longer be timely or accurate.

After 9/16/2017, when users view course notifications in their email, all notifications are sent from the course name.

This change helps students more easily identify notifications from a specific course. Previously course notifications were also sent from Instructure Canvas or "University of Wisconsin - Madison".

Email Example

This update ensures sender notifications display according to their appropriate context.

  • Notifications in a user context always display the user name (e.g. Conversation messages). 
  • Notifications in a course context always display the course name. However, if a nickname has been set by a user in the Dashboard, the nickname overrides the default course name.
  • Notifications in an account context display the default account name. However, if a custom account name has been set in Account Settings, the custom name overrides the default account name. Account notifications are used for daily and weekly course notification summaries.

-- Learn@UW Madison