Disclaimer: This news item was originally posted on Friday, Sep 22, 2017. Its content may no longer be timely or accurate.

Fixed! Individuals running iOS 11 cannot send email using Mail.app

Posted: 09:21:44, Friday, Sep 22, 2017   Expiration: 09:21:44, Friday, Sep 29, 2017

iOS 11 Mail app not working with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.


Update 9/27/2017

Apple recently released iOS 11.0.1 software update.

The update includes a fix for Mail app compatibility issues with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.

Learn more here: https://support.microsoft.com/en-us/help/4043473/you-can-t-send-or-reply-from-outlook-com-office-365-or-exchange-2016-i.

Learn how to update to iOS 11.0.1: https://support.apple.com/en-us/HT204204.


9/21/2017

Issue: iOS 11 Mail app not working with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.

Workaround: Use Outlook app or Outlook on the Web.

Status: Microsoft and Apple are working on a fix. There is no ETA.

-- Office 365: Tamara Walker

Created: 18:25:27, Thursday, Sep 21, 2017 (by Tamara W.)
Updated: 13:49:20, Thursday, Sep 28, 2017 (by Christina G.)