Support News

Fixed! Individuals running iOS 11 cannot send email using Mail.app

Posted: 2017-09-22 08:21:44   Expiration: 2017-09-29 08:21:44

Disclaimer: This news item was originally posted on 2017-09-22 08:21:44. Its content may no longer be timely or accurate.

iOS 11 Mail app not working with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.


Update 9/27/2017

Apple recently released iOS 11.0.1 software update.

The update includes a fix for Mail app compatibility issues with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.

Learn more here: https://support.microsoft.com/en-us/help/4043473/you-can-t-send-or-reply-from-outlook-com-office-365-or-exchange-2016-i.

Learn how to update to iOS 11.0.1: https://support.apple.com/en-us/HT204204.


9/21/2017

Issue: iOS 11 Mail app not working with Outlook.com, Office 365, and Exchange Server 2016 running on Windows Server 2016.

Workaround: Use Outlook app or Outlook on the Web.

Status: Microsoft and Apple are working on a fix. There is no ETA.

-- Office 365: Tamara Walker