Issue with D2L: Equation Editor Error

Posted: 15:06:16, Wednesday, Mar 7, 2018   Expiration: 15:06:16, Friday, Mar 30, 2018

Users of the D2L "Graphical Equation" Editor will see an "invalid license" message. The tool can still be used to create and embed new equations, however, it's not possible to preview equations or edit existing equations. You do not need to report this error to the Help Desk. A resolution is currently being explored.

The "Graphical Equation" editor, which is the affected feature, is shown here:

Graphical Equation Editor

The following screen will appear and display the "invalid license" message, as shown here:

Image 1

-- Learn@UW Madison

Created: 21:18:31, Tuesday, Mar 6, 2018 (by Kristy B.)
Updated: 15:21:39, Wednesday, Mar 7, 2018 (by Kristy B.)