Support News

Reminder: G Suite Drive Desktop Sync Client Shutdown on May 12, 2018

Posted: 2018-05-10 08:52:41   Expiration: 2019-05-17 08:52:41

Disclaimer: This news item was originally posted on 2018-05-10 08:52:41. Its content may no longer be timely or accurate.

google g suite apps sync desktop client mac pc file stream syncing may 12 shutdown

Reminder, Google Drive desktop sync client for Mac and PC will start to shut down on May 12th, 2018. After May 12th, the sync client may not work. Important points below: 1. If you haven’t already, upgrade to a newer sync solution. This shutdown is happening because Google is providing better sync solutions for Drive users. If you are still using Drive for Mac/PC you are encouraged to uninstall Drive for Mac/PC and install File Stream today. 2. The turn-down will be gradual. Google will start the shutdown process on May 12th. It will be gradual and may take several weeks to impact everyone on campus. After May 12th, updates to files may stop syncing between your computer and Drive for Mac/PC, so you are encouraged to transition to Drive File Stream before that date. 3. Once the client shuts down for you, the Google Drive folder will stop syncing. When the legacy Google Drive desktop sync client shuts down, it will stop syncing the local Google Drive folder to the Google Drive web client. The local Drive folder (containing your files) will not be deleted from the machine, but changes made inside this folder will no longer sync to Drive. If you have you have questions or concerns, please contact .

-- UW Google Apps: Christina Gomez