Disclaimer: This news item was originally posted on Friday, Jun 29, 2018. Its content may no longer be timely or accurate.

Canvas Imports/Exports Slow or Failing (RESOLVED)

Posted: 10:37:01, Friday, Jun 29, 2018   Expiration: 10:37:01, Friday, Jul 6, 2018  

Starting at approximately 9:43 AM (CST) this morning, import and export processes in Canvas may have been slow or failing for some users. Processes include course imports/exports or running reports. As of 12:04 PM, these processes have returned to normal.

Instructure began investigating the issue this morning, and their technologists identified and deployed a fix at 11:47 AM.

The Instructure status page for this incident is available here: https://status.instructure.com/incidents/jjt70xfcncgm

-- Learn@UW Mad: Susan Sloan

Created: 00:41:53, Friday, Jun 29, 2018 (by Susan S.)
Updated: 12:07:37, Friday, Jun 29, 2018 (by Susan S.)