Support News

Canvas Imports/Exports Slow or Failing (RESOLVED)

Posted: 2018-06-29 10:37:01   Expiration: 2018-07-06 10:37:01

Disclaimer: This news item was originally posted on 2018-06-29 10:37:01. Its content may no longer be timely or accurate.

Starting at approximately 9:43 AM (CST) this morning, import and export processes in Canvas may have been slow or failing for some users. Processes include course imports/exports or running reports. As of 12:04 PM, these processes have returned to normal.

Instructure began investigating the issue this morning, and their technologists identified and deployed a fix at 11:47 AM.

The Instructure status page for this incident is available here:

-- Learn@UW Mad: Susan Sloan