Support News

Blackboard Collaborate Original: Maintenance Event (8/1/18)

Posted: 2018-07-31 10:30:00   Expiration: 2018-08-03 16:30:00

Disclaimer: This news item was originally posted on 2018-07-31 10:30:00. Its content may no longer be timely or accurate.

The vendor, Blackboard, will be applying a maintenance release from 3:00 a.m. - 5:00 a.m. on Wednesday, August 1, 2018. Collaborate Original users will need to download a new set of files to launch the application (.collab and .jnlp files) after the maintenance is performed. Users will be prompted to download and install the new Mac Launcher 1.5.0 the next time the service is accessed. Users should plan for extra time to perform this action or in advance of their next session. Only Collaborate Original services will be unavailable during this time frame.

Your patience is appreciated as the vendor attends to this maintenance.

-- Blackboard Collaborate Service