Support News

Office 365 - Service Degradation: Issues with subscription activation and sign-in

Posted: 2018-08-16 11:00:00   Expiration: 2018-08-17 08:00:00

Disclaimer: This news item was originally posted on 2018-08-16 11:00:00. Its content may no longer be timely or accurate.

We are currently experiencing an issue where users may be unable to sign into Office 365 - users may may also receive an error relating to subscription activation.

Microsoft is aware and confirmed this issue and is currently working on a solution. If you are experiencing this issue when using an Office desktop application (Outlook, Word, etc.), please try accessing your account via Outlook on the web.

8/16/2019: Microsoft indicates that sign-in impact is resolved, and users are no longer receiving subscription status errors. They will continue to monitor the service to ensure complete resolution..

-- Office 365: Ara Mesdjian