Support News

Known Issue: Google Drive File Stream incompatible with macOS 10.14 (Mojave)

Posted: 2018-10-29 18:34:06   Expiration: 2019-06-03 18:34:06

Disclaimer: This news item was originally posted on 2018-10-29 18:34:06. Its content may no longer be timely or accurate.

Google Drive File Stream is encountering syncing/loading issues on macOS computers that update to 10.14 (Mojave).

The UW-Madison G Suite team has received cases from individuals who use Google Drive File Stream on their macOS device and are no longer able to use File Stream after updating their macOS to 10.14 (Mojave).

Google has been contacted about this issue and has confirmed that File Stream is currently incompatible with macOS 10.14 (Mojave).

Google has provided the following workarounds until they are able to resolve this issue:

  • Option 1: Downgrade your macOS to the previous version; or
  • Option 2: Use a different computer that has not been updated to macOS 10.14 (Mojave)

Google plans to fix this issue soon with no ETA. Please stay tuned!

If you have any questions or concerns, please contact the UW-Madison G Suite team at

-- UW Google Apps: Christina Gomez