Support News

Kaltura: Intermittent Performance Issue RESOLVED (4:05 - 11:22 a.m. 12/5/18)

Posted: 2018-12-05 10:00:00   Expiration: 2018-12-05 17:30:00

Disclaimer: This news item was originally posted on 2018-12-05 10:00:00. Its content may no longer be timely or accurate.

UPDATE (11:22 a.m.) Kaltura reported that the issue has been fixed.

The vendor, Kaltura, reports that there is an ongoing and intermittent issue that affects the time it takes to process (transcode) incoming videos. They confirmed that an active investigation into the source of the issue is occurring.

Your patience was appreciated as the vendor worked to resolve the issue.

-- Kaltura Service Management