WiscVPN GlobalProtect (iOS) - Connecting and Disconnecting

This document outlines the procedure for connecting with the new Palo Alto GlobalProtect iOS app. This app is for iOS versions 10.3 and later.

Connecting to WiscVPN

  1. Once the GlobalProtect app is installed (see above), open the app.
  2. Choose if you want to allow GlobalProtect to send you notifcations
    • Note: GlobalProtect will notify you if your connection fails in the background. This will not happen if you do not allow notifications.
  3. Enter the WiscVPN portal address: uwmadison.vpn.wisc.edu. Then tap Connect.

    Portal address prompt

  4. Tap Allow to allow GlobalProtect to set up a VPN configuration.

    allow configuration prompt

  5. Enter your NetID and NetID password, then tap Sign In.

    Sign in prompt for netid and password

  6. Enter the MFA-Duo passcode from your key fob/Duo Mobile app, or enter "1" to receive a push notification on your Duo device.

    MFA duo prompt

  7. The screen will display a green shield icon and a blue background to indicate that the VPN is connected.

    Connected icon

Disconnect from the VPN

  1. Open the GlobalProtect app.
  2. Tap the green shield icon. It will turn gray and display "Tap to Connect".

    Disconnected icon

See Also


Keywords:
wiscvpn palo alto globalprotect "global protect app" "globalprotect app" "globalprotect ios app" 
Doc ID:
105967
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2020-09-18
Updated:
2025-03-21
Sites:
DoIT Help Desk