WiscVPN - Disconnecting from the Palo Alto GlobalProtect Client (Chromebook)

This document explains how to disconnect and sign out from the Palo Alto GlobalProtect app from a Chromebook.

Disconnecting from the Palo Alto GlobalProtect VPN in the Chromebook App

To disconnect from the GlobalProtect VPN, simply open the GlobalProtect app and click on the green shield icon above CONNECTED:

Global Protect successful connection

When GlobalProtect is disconnected, the entire app screen will appear gray with the words TAP TO CONNECT in the center of the screen:

Option to "Tap to connect" when Global Protect is disconnected

Signing Out of the GlobalProtect App on a Chromebook

Because of variations in devices and versions of the Chromebook operating system, it is possible these screenshots will not reflect what you see on your own device. The steps to follow will still be similar.

  1. Navigate to the GlobalProtect menu from the main screen and select Sign Out:

    Global Protect main menu
  2. On the following screen, click Continue to sign out.

    Global protect sign out

Keywordsdisconnect uninstall vpn   Doc ID105970
OwnerMichael H.GroupDoIT Help Desk
Created2020-09-18 12:22:23Updated2023-06-14 13:29:10
SitesDoIT Help Desk
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