Smartsheet - Frequently Asked Questions

Smartsheet offers collaborative project task and schedule management with email notifications of assignments and completions, shared portfolio management, project/work intake form and workflow, storage of project documentation, and basic/high level resource and capacity planning. The Smartsheet Enterprise plan will provide unlimited sheets, single sign on through our NetID service, and a collaborative environment that maintains a single sheet version.

What is Smartsheet?

Smartsheet is a software as a service (SaaS) offering for collaboration and work management, developed and marketed by Smartsheet Inc.

Why would I want to use Smartsheet?

Smartsheet is used to assign tasks, track project progress, manage calendars, share documents, create dashboards, and manage other work, using a tabular user interface.

How do I log in?

You can log in with your NetID here:

Where do I go to get a license?

Please request a license by emailing

Do I need a license to view a Smartsheet?

No. You can view and/or edit the items that have been shared with you, but you do not have the ability to create your own items without a license.

How much does a Smartsheet license cost?

A Smartsheet license costs $430.33 per user per year. That includes the enterprise license and the Dynamic View premium app

Are license costs prorated?

Yes, we prorate license prices to correspond with a license end date of the next July 14th. If you purchased on January 13th, for example, your initial purchase would be about half of the annual fee.

How can my department save on license costs?

Not everyone needs to be a licensed user.

A licensed user is a paid user who can create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.

A free user is someone who does not have a paid Smartsheet license. Free users have the ability to view and/or edit the items they have been shared to, but they do not have the ability to create their own items without a license.

What additional-cost Smartsheet premium apps are available?

JIRA Connector provides visibility into IT and software development projects being tracked in Jira and is licensed per department.

Data Uploader allows you to centralize your team's key data sources and is licensed per upload. 

Please email for current pricing.

Where can I go for more help?

Keywords:project management task manager management smart sheet sheets smartsheets dynamic view   Doc ID:107383
Owner:Dana G.Group:DoIT Help Desk
Created:2020-11-24 13:58 CDTUpdated:2020-11-24 13:58 CDT
Sites:DoIT Help Desk
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