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Directory Search (Mac) - Configuring Apple Mail 10.8 for White Pages

This service can be used to lookup e-mail addresses based on names as they appear in the University Directory Search.
IMPORTANT: These procedures have been written for the latest version of this client. If you have problems configuring your client, please update your software to the latest version before contacting the Help Desk.
BUG: There is a known bug with some versions of which causes a duplication of the middle name within the search result list. This issue has been reported to Apple and there is no workaround at this time. It does not affect the functionality of or directory searches.


  1. Open
  2. Go to Mail -> Preferences....
  3. Select Composing.
  4. Check the option Automatically complete addresses.
  5. Click on Configure LDAP....
  6. Click on the + button. A window called Server Info should appear.
  7. Enter the following:

    • Name: Directory Search
    • Server:
    • Search Base: dc=wisc,dc=edu
    • Port:389

      Note: SSL does not need to be checked, Authentication should be set to "None" and User name and Password need not be entered.

  8. server information screen
  9. Click Save.
  10. Click Done.
  11. Close the Mail Preferences pane by clicking on the red close button in the upper left hand corner.
  12. is now configured to use the LDAP (now NIDU) server.

Keywordsmicrosoft office365 o365 Services ldap nidu address book wiscmail email configure configuring whitepages people   Doc ID2995
OwnerHelp Desk KB TeamGroupDoIT Help Desk
Created2004-06-28 19:00:00Updated2024-06-03 12:20:06
SitesDoIT Help Desk
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