Student Center - Updating Your Contact Information
Important Note for Incoming Students
As an incoming student, you may not yet have access to all of the functions within the Student Center. For an overview of what you'll find in the Student Center and when you'll receive full access, visit the Office of the Registrar's Student Center Navigation webpage.
If you have questions about what you need to do before you arrive on campus, contact the Office of Admissions and Recruitment. You can also talk to your advisor during Student Orientation, Advising, and Registration (SOAR).
Overview
Add/Edit Email Addresses: Steps
- Log in to MyUW.
- Click on the Student Center tile, then the Profile tile.

- From the menu on the left, select Contact Details.

- To add an email address, click on the + sign under Email.
To edit an email address, click on the > sign.
- Select an address type, enter the email address and click Save.

Email address types:
- Campus: All official university communications will be sent to this email address. It will always be set as the preferred email for current students, and it cannot be changed or deleted.
This will be the only address that shows up in the campus directory. - Home: You can set the Home email address to anything you would like.
It can be set as preferred if you do not have a wisc.edu address (e.g. an applicant). If you acquire a wisc.edu account, that address will automatically be set to preferred. - Other: Intended for use by applicants only. You can set the Other email address to anything you would like.
It can be set as preferred if you do not have a wisc.edu address (e.g. an applicant). If you acquire a wisc.edu account, that address will automatically be set to preferred.
Add/Edit Phone Numbers: Steps
- Log in to MyUW.
- Click on the Student Center tile, then the Profile tile.

- From the menu on the left, select Contact Details.

- To add phone number, click on the + sign under Phone.
To edit a phone number, click on the > sign.
- Select a phone type, enter information in all relevant boxes and click Save.

Add/Edit Addresses: Steps
- Log in to MyUW.
- Click on the Student Center tile, then the Profile tile.

- From the menu on the left, select Addresses.

- To add an address, select an address type and click on the + sign under the relevant type.
To edit an address in a category where an address already exists, click on the > sign under the relevant type. If this type of address has never been added, click the Add Address button under the relevant type.
- Enter information in all relevant boxes and click Save.
Note: When entering a new address, the 'From' field must be populated with today's date (if you are currently living at that address, even if you have lived at this address before today) or a future date (if the address you're entering will be where you live in an upcoming term).
Add/Edit Addresses Error Tips
You may receive an error when entering your address saying that the address "is not verified by US Postal Service as entered so cannot be saved." Press "OK" and review the tips below.


Review the suggestions from the error to see if you can resolve it yourself. Common errors and solutions include:
- Missing room or apartment number: If you do not know your room or apartment number where you will be living, put your current address and follow the steps above to update your address once you know your apartment number.
- A newly built apartment building: This error usually occurs when the U.S. Postal Service hasn't updated its records to include the new building yet. If the new building address and apartment number is not yet listed, you will continue to get an error and will not be able to clear it on your own. Contact the Office of the Registrar for help.
- Residence halls: Residence hall addresses are normally updated automatically near the start of the semester. If you need to change or adjust your address that is in a residence hall, you may get an error due to the apartment numbers associated with the street address for the residence hall. Review the error suggestions to see if your room number is listed. If no room numbers are listed, you can also list the residence hall name and room number without "apt" or "room". See the images below as an example.


If you continue to experience errors when entering your address, email the Office of the Registrar at registrar@em.wisc.edu from your wisc.edu email address with your correct address and what address field you want updated (Mailing address, Local 1 address, etc.).
Diploma mailing:
Tips for diploma addresses:
- If you don't live at this address, enter the recipient's name as part of the address (e.g. "C/O Bucky Badger").
- Try not to exceed 35 characters per line or 70 characters overall. Use abbreviations when possible to prevent the address from being too long.
- Use Address lines 1 and 2, and avoid using lines 3 and 4 if possible (not applicable to all addresses).
- International addresses: Diploma mailings will not be trackable and can take up to 60 days to arrive once shipped.
If you anticipate needing your diploma more urgently, we encourage you to enter a domestic address of a friend or acquaintance in the U.S. who can then forward you the diploma using an expedited, trackable service of your choosing. For this option, please enter the recipient's name as part of the address (e.g. "C/O Bucky Badger").
