Canvas - Reauthorizing Your Account for the Google Drive Integration [UW-Madison]

This document describes how to check the account associated with Canvas's integration of Google Drive and to change it to your UW-Madison account, if necessary.

Canvas can be integrated with tools such as Google Drive, but the integration will not work as intended unless it is set up with your UW-Madison account. If you are having problems accessing Google Drive documents through Canvas, confirm that Drive has been configured with your wisc.edu account, rather than a personal Gmail account. (Note: These steps may also help if you are having trouble accessing Google Drive content with a UW-Madison account.)

  1. Log into Canvas.
  2. Navigate to Account and select Settings.
  3. Scroll down to Registered Services and look for Google Drive and confirm that your wisc.edu email address is listed underneath.
  4. If a personal address is listed, hover over the listing and click the red X to unregister the tool.
    92852_Canvas_UnregisterDrive.png
  5. Canvas will ask if “Are you sure you want to unregister this service?” Click OK.
  6. Reauthorize Google Drive with your UW-Madison account.

Keywords:
Canvas Google Drive integration lti wisc.edu gmail.com personal gmail accounts authorize reauthorize unauthorized 403 error access connect set up 
Doc ID:
92852
Owned by:
Learn@UW Madison in Learn@UW-Madison
Created:
2019-07-03
Updated:
2024-09-20
Sites:
DoIT Help Desk, Learn@UW-Madison