Topics Map > Multi-Factor Authentication (MFA)

MFA-Duo - Setting a Default Login Device

This document will show how to change the default login device settings for MFA-Duo.

Setting the default login device and method:

    1. In the Universal Prompt, select Other Options.

      Other Options

    2. Select from the options available to you and complete logging in.

      duo all options

    3. Next time you log in, the Universal Prompt will ask you to use the method you chose in step 2.

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.

For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.

How to get access to a Security Key or Duo Token/Fob 

Students

Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email help@doit.wisc.edu. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.

Faculty, Staff, and Researchers

Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu. 



Keywordspush notification default fast faster quick first set phone app duo mobile mfa multi factor   Doc ID80760
OwnerMST SupportGroupIdentity and Access Management
Created2018-03-09 13:56:15Updated2024-01-08 23:30:01
SitesDoIT Help Desk, Identity and Access Management
Feedback  1   6