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1. DoIT Operational Framework - Section 1.0 - Overview
   
2. DoIT Operational Framework - Section 3.0 - Change Management
   
3. Change Freezes
   
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5. Customized Outage Messages
   
6. Problem Management Diagram- OF Section 7
   
7. CMDB- DNS Federation from Infoblox
   
8. Problem Management Best Practices
   

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Most Recently Updated Documents

1. DoIT Operational Framework - Section 3.0 - Change Management
   
2. DoIT Operational Framework - Section 8.0 - Continuity of Operations (COOP) [Campus login required]
   
3. Change Freezes
   
4. DoIT Operational Framework - Section 1.0 - Overview
   
5. CMDB- DNS Federation from Infoblox
   
6. Problem Management Best Practices
   
7. Change Management Best Practices
   
8. Customized Outage Messages
   

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