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Top Documents of the Week

1. Change Freezes
2. DoIT Operational Framework - Section 4.0 - Incident Management
3. DoIT Operational Framework (All Sections)
4. Major Incident Process and Procedure
5. DoIT Operational Framework - Section 1.0 - Overview
6. DoIT Operational Framework - Section 3.0 - Change Management
7. IT Service Naming Recommendations
8. DoIT Operational Framework - Section 5.0 - Configuration Management

Most Recently Updated Documents

1. DoIT Operational Framework - Section 7.0 - Problem Management
2. Major Incident Process and Procedure
3. IT Service Naming Recommendations
4. Change Freezes
5. The DoIT Operational Framework, ITIL & Service Management Contacts at DoIT
6. DoIT Operational Framework - Section 5.0 - Configuration Management
7. DoIT Operational Framework – Section 6.0 - Event Management
8. DoIT Operational Framework - Section 3.0 - Change Management