Using the Duo app for MFA at multiple institutions

The Duo app for smartphone/tablet can be used for MFA with multiple institutions by simply following each institution's registration instructions. Instructions for setting up the Duo app on your smartphone/tablet for UW-Madison are linked below:

MFA-Duo - First Time Setup for Smartphone or Tablet

Using a token/fob for MFA at multiple institutions

You will need to obtain and register a separate token/fob specific to each institution for which you're required to use MFA. Tokens/fobs are provided to users by each separate institution.

Instructions for registering a token/fob for MFA at UW-Madison: MFA-Duo - First Time Setup for Token/Fob.

See accessibility & usability information

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.

For questions regarding how to get access to the MFA mobile app contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.

How to get access to a Security Key or Duo Token/Fob 

Students

Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email help@doit.wisc.edu. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.

Faculty, Staff, and Researchers

Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email help@doit.wisc.edu.