Most Recently Updated Documents

  1. DoIT Monitoring Services (Overview)
    Updated: 2025-08-21 · Created: 2008-11-03
  2. DoIT Operational Framework - Section 7.0 - Problem Management
    Updated: 2025-02-12 · Created: 2014-12-05
  3. Major Incident Process and Procedure
    Updated: 2025-01-16 · Created: 2025-01-16
  4. IT Service Naming Recommendations
    Updated: 2023-11-08 · Created: 2022-11-08
  5. Change Freezes
    Updated: 2023-10-26 · Created: 2013-09-10
  6. The DoIT Operational Framework, ITIL & Service Management Contacts at DoIT
    Updated: 2023-08-14 · Created: 2010-05-10
  7. DoIT Operational Framework - Section 5.0 - Configuration Management
    Updated: 2023-07-27 · Created: 2014-10-17
  8. DoIT Operational Framework – Section 6.0 - Event Management
    Updated: 2023-06-09 · Created: 2014-10-07
  9. DoIT Operational Framework - Section 3.0 - Change Management
    Updated: 2022-06-07 · Created: 2009-01-27
  10. DoIT Operational Framework - Section 1.0 - Overview
    Updated: 2022-03-10 · Created: 2009-05-27
  11. Problem Management Best Practices
    Updated: 2022-02-03 · Created: 2022-02-03
  12. Change Management Best Practices
    Updated: 2022-02-03 · Created: 2022-02-03
  13. Working with the Operational Framework (Policy)
    Updated: 2022-02-01 · Created: 2010-03-23
  14. DoIT Operational Framework - Section 4.0 - Incident Management
    Updated: 2022-02-01 · Created: 2009-06-15
  15. DoIT Operational Framework - Section 2.0 - Glossary of Significant Terms
    Updated: 2022-02-01 · Created: 2009-05-17
  16. DoIT Operational Framework (All Sections)
    Updated: 2022-02-01 · Created: 2008-01-22
  17. Customized Outage Messages
    Updated: 2021-11-10 · Created: 2021-11-10
  18. Problem Management Diagram- OF Section 7
    Updated: 2020-10-26 · Created: 2020-07-06
  19. Business Relationship tracking in Wiscit
    Updated: 2018-07-16 · Created: 2018-06-25

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