KB User's Guide - Topics Tab - Topics Tree
You must have full administrative permissions in your space to perform these steps.
The Topics Tree that allows you to add, edit or delete topic categories to sort and distinguish your KnowledgeBase documents. The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites.
Access to Topics Tab for Top Topic Creation
Access to the Topics tab is controlled with individual user rights.
- Go to the KB Admin Tools > Users Tab
- Find the appropriate user
- Check the Topics check box
- Click on the Update button to save your work
- *Note: you do not need to have Admin Permissions (SitePref/Publish) to add/edit/delete Topics.
The image below shows the checked Topics check box in the Users tab.
Create, Edit, Update and Delete Topics
Click on the Topics tab in the KB Admin Tools. Clicking here defaults you to the Topics Tree screen.
From here, topics can be arranged to form the Topics Tree in a hierarchy up to five levels deep. Documents can be associated with any number of topics as well as topics at any level of the hierarchy. For more details, please see KB User's Guide - Topics Tab - Adding, Editing, and Deleting Topics The image below shows the Topics Tree from one of our test sites.